Refund Policy
Effective Date: 21 Mar 2025
1. Eligibility for Refunds
We offer refunds under the following conditions:
- If you experience a technical issue that prevents you from using our service, and our support team is unable to resolve it.
- If you were charged incorrectly due to a billing error on our part.
- If you cancel your subscription within the first 7 days (if applicable) of your initial purchase and have not used the service significantly.
2. Non-Refundable Items
Refunds are not applicable in the following cases:
- If you have used the service extensively before requesting a refund.
- If you fail to cancel your subscription before the renewal date.
- If your account is terminated due to a violation of our Terms & Conditions.
- If you request a refund beyond 7 days from the original purchase date.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact us at founder@unlink.at with your transaction details and reason for the refund request.
- Our support team will review your request and respond within [X] business days.
- If approved, refunds will be processed to the original payment method within [X] business days.
4. Subscription Cancellations
You can cancel your subscription at any time from your account settings. Upon cancellation, you will not be charged for the next billing cycle, but no refunds will be issued for the current billing period.
5. Contact Us
For any questions regarding our refund policy, please reach out to us at founder@unlink.at.
Unlink.at reserves the right to modify this refund policy at any time. Users will be notified via email for any significant changes.